Delete your RestoManager account
This page explains how to delete your account in RestoManager, the team management app by Labontech inc., and what happens to your information.
In the app
- Open RestoManager and sign in.
- Tap Profile > Account > Delete my account.
- Read what will be kept, then confirm.
On the web
- Sign in at restomanager.app with the same account.
- Go to Profile > Account > Delete my account and confirm.
Can't sign in anymore?
Email confidentialite@restomanager.ca from the address linked to your account, and include your restaurant's name. We verify your identity, then handle your request within 30 days.
If you don't have an account (for example, you only punch at the kiosk), send your request to your employer or to us. We will forward it to them.
What happens next
| When | What happens |
|---|---|
| Right away | You get a confirmation. Your account still works. |
| For 30 days | You can cancel the request in the app or by emailing us. |
| On day 30 | Your account is closed. The following are erased or made anonymous: name, email, phone, date of birth, address, emergency contact, SIN on your profile (the copy in your employer's payroll record is kept, see below), profile photo and sign-in access. You are removed from every restaurant and get a final email confirming the deletion. |
Are you your company's only administrator? Appoint another administrator or cancel the subscription before deleting your account.
What is kept, and for how long
Your employer must keep some employment records by law. They are no longer linked to your RestoManager account and remain accessible only to your employer:
- punches, timesheets and shifts worked: at least 3 years (Québec labour standards register);
- payroll and tax records: up to 6 years after employment ends.
They are destroyed after that. Backups are overwritten automatically within 35 days.
If your employer stops using RestoManager, they can export these records for 90 days; we then delete them.
Delete some data without closing your account
At any time you can:
- remove your profile photo, address or emergency contact in Profile;
- turn off the presence check;
- delete your own messages;
- ask us to delete other information at confidentialite@restomanager.ca.